ARMA Greater Cleveland Chapter  Board of Directors


Samuel E. Haiduc , President

Supervisor, Corporate Records Management, First Energy Corporation


FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems and a diverse generating fleet.

Sam’s responsibilities include the management of over 8 million electronic records and over 82,000 boxes of hard copy records from every FE service area with the exception of the 3 nuclear generating facilities.

Sam holds a Bachelors of Science degree in business management, quality control from the University of Akron and two minor degrees in history and commercial marketing from The Ohio State University.

Sam has been an ARMA member for over 9 years and is currently sitting for the CRM examinations. He has previously served as the chapter’s program manager for two years and also as the vice president for the past three years.

Marie Jones, Vice President and Program Chair

Record Retention Specialist III, Progressive Group of Insurance Companies


Progressive is a Property and Casualty insurance company headquartered in Mayfield Village, Ohio with over 25,000 employees.

Marie is responsible for Records and Information Management (RIM) functions and oversees the hard copy account along with 50 record coordinators throughout Progressive. Marie has been employed at Progressive for 18 years, working in various capacities including Customer Service and Licensing with the last 8 years in Records Management.

Marie attended Kent State University and is currently studying for her CRM professional certification. 

Marie has been a member of ARMA for 9 years. Over the years she has been involved with the Greater Cleveland Chapter in many areas.

Bette J. Lloyd, CRM, Immediate Past President

Senior Information Security Consultant, KeyBank


Bette has administered the operations, strategy, and governance of KeyBank’s Records and Information Management Program for 18 years. KeyBank is a regional financial institution headquartered in Cleveland, OH.

Bette’s responsibilities include management of paper and electronic records for the corporation, from creation through disposition. She is also responsible for retention scheduling, as well as consultation for mergers/acquisitions/divestitures, mass-employee moves, and technology upgrade projects.  Additionally, she develops and administers records management training for over 2,500 employees and manages KeyBank’s relationship with its offsite records storage vendor for warehouse and secured vault storage.  During her tenure at KeyBank, she has effectively restructured the organization’s Records Retention Schedule.  She has managed the consolidation of her organization’s records inventory from five vendors to one national vendor, and has reduced offsite storage costs by $700,000 annually.  Bette also has nine years of experience in Business Resiliency.

Bette holds a Bachelor’s Degree in Business Management from Ursuline College and has been an active member of ARMA since 2001, receiving her CRM Certification in 2010.  She served the Chapter as Treasurer for one year, Vice President for three years and as President for three years.

Joe Nadzam, IGP, Treasurer

General Manager, Access Information Management


Joe Nadzam is the General Manager for Access Information Management’s Cleveland, OH and Detroit, MI markets.  Access is a fullā€service records and information management provider with facilities in every major U.S market and a growing global presence.  Joe has been in the records management industry for 14 years and is based in Cleveland, OH.

Joe holds a Bachelor degree in International Business from the University of Mount Union and has been active in ARMA since 2009.

Cindy Langford, Secretary/ Communications

Records Retention Coordinator, Medical Mutual


Medical Mutual is the oldest and largest health insurance company based in Ohio and is the seventh oldest health insurance company in the nation. Headquartered in downtown Cleveland, OH, Medical Mutual employs over 2300 people statewide.

Cindy has worked for Medical Mutual 20 years, 16 involved in Records Management. The last 4 years as the company’s first fulltime Records Retention Coordinator. She is responsible for the Records Retention policy and program covering all types of records media.

Cindy has been a member with ARMA for 6 years and attending the Greater Cleveland Chapter’s functions for 3 years.

Cortney Rose, Membership

Records Clerk, The Babcock & Wilcox Company


The Babcock & Wilcox Company, (B&W), based in Barberton, Ohio is a global leader in energy and environmental technologies and services for the power and industrial markets, with operations, subsidiaries and joint ventures worldwide.

Cortney’s responsibilities include the management of more than 20,000 boxes of hard copy records, over 30,000 microforms, and more than 3 million electronic records. She provides support for records retention, document digitalization, reprographics functions, and records data migration. Cortney has been employed at B&W for 9 years in Records and Information Management.

Cortney is pursuing an Associate’s Degree of Applied Business in Office Administration at Stark State College.

Renee J. O’Neal, CRM, Sponsorship Liaison

Manager, Reprographics and Records Management, The Babcock & Wilcox Company


The Babcock & Wilcox Company, (B&W), based in Barberton, Ohio is a global leader in energy and environmental technologies and services for the power and industrial markets, with operations, subsidiaries and joint ventures worldwide.

Renee’s responsibilities include reprographics and records management including storage of hard copy records, policy development, microform management, scanning/digitization processes, vendor reviews and shredding/destruction services.  Renee has been employed at B&W for 14 years.

Renee holds a Bachelor’s degree in Business Management from Malone College and has been an active member of ARMA since 2003.  She earned her CRM professional certification in 2008 and is pursuing an IGP certification.

Brittney Seitz, Program Chair 

Business Development Consultant for Imaging Services, Hyland

Brittney joined Hyland, creator of OnBase, in June 2015, as a Business Development Consultant for Imaging Services. She serves as a committee member for HylandWIN (Women In Networking) and Program Chair/Manager/Director for the Greater Cleveland ARMA Chapter; and, has a diverse background in marketing, market research, sales and operations, with nearly a decade’s experience working for a Fortune 500 company in the records management industry. This, paired with her passion for helping customers of all sizes in a variety of industries allows her to strategically optimize their business processes. When not working toward the “paperless office,”

Brittney loves all things CLE, cooking and travel.